Paytm Recruitment 2023 (Work From Home) for Various Customer Support Associate posts. All legible and interested candidates can apply. Further information about the Paytm recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.
organization Paytm Post Name Customer Support Associate Salary INR 5 LPA Experience Freshers/Experience Batch 2021/ 2022/ 2023/ 2024 Job Location Work From Home Qualifications Any Bachelor’s and Master’s Degree Official website Click here Paytm Hiring Responsibilities
Responsible for resolving and replying to queries. Managing incoming customer service queries.
Ensure to meet SLAs set for queries via all relevant communication channels.
Sending timely events-related or customer-related communication.
Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.
Identify and assess customer needs, and feedback and share them with relevant teams to achieve customer delight.
Handle customer complaints, and provide appropriate solutions or alternatives within the time limits.
Paytm Hiring Requirements
1-2 years of relevant experience in a customer service role (preferably e-commerce, app solution process)
Good command of written and verbal communication
Ability to multi-task and prioritize.
Strong time management skills and motivation to exceed expectations.
Flexible based on business needs and requirements.
Paytm Hiring Important Links