Wipro Hiring System Engineer

Wipro Hiring System Engineer Students from various disciplines who can apply for Wipro Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.

Wipro Hiring Job Description

• Day-to-day troubleshooting for Incidents & Problems reported by users and timely updates in the ticket logging tool
• Troubleshooting desktop/laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation/configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops/laptops which have failed automatic update
• Install approved patches onto desktops/laptops which have failed automatic update
• Remove virus from respective desktop/laptop
• Handle IMACs (pre-approved, low impact – Install, Move, Add, and Change)
• OS builds from approved image
• Problem-solving Capability in Wipro, IBM, HP and Dell, and other vendors’ laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLAs
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.

Wipro Hiring Roles & Responsibilities:

• Day-to-day troubleshooting for Incidents & Problems reported by users and timely updates in the ticket logging tool
• Troubleshooting desktop/laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation/configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops/laptops which have failed automatic update
• Install approved patches onto desktops/laptops which have failed automatic update
• Remove virus from respective desktop/laptop
• Handle IMACs (pre-approved, low impact – Install, Move, Add, and Change)
• OS builds from approved image
• Problem-solving Capability in Wipro, IBM, HP and Dell, and other vendors’ laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLAs
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.

Wipro Hiring Qualifications:

Graduate

Desktop T/S skills 

Basic Network T/S Skills

Wipro Hiring Important Links