Amazon Hiring for IT Support Associate. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
|IT Support Associate
|Work From Home, India
Amazon Hiring Responsibilities include, but are not limited to:
1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
7. This role will be working from Bangalore (BLR18) Corporate office.
A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation..
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
Amazon Hiring BASIC QUALIFICATIONS
• Bachelor’s degree/Diploma
• 6 months to 18 months of work experience.
• Good communication skills
Amazon Hiring PREFERRED QUALIFICATIONS
• Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
• Basic Understanding and troubleshooting skills on Network
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Age – For this recruitment, candidate age must be at least 18years. Candidates having age less than eighteen years cannot apply for this recruitment.
Selection Method – For Walmart recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
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