Amazon Recruitment Drive for Any 10+2, Graduate Freshers 2022  

This is informed to all the candidate who is jobseekers then have a great opportunity Amazon is announced for bulk-hiring for the position of Virtual Customer Service Associate those candidates who are waiting for work from home then apply now the link is available below.

NOTE: Before Filling out the Online Application form Read all the Mentioned Details Carefully and also share this position.

Company: Amazon 

Position: Virtual Technical Support 

Experience: 0-2 Years

Salary: ₹ 4 LPA* Expected 

Qualification: 10 + 2. Any graduate/ PG is eligible to apply.

Batch: 2017 2018 2019 2020 2021 2022 

 Knowledge and Skills Required

Communication Skills:

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills – ability to clearly understand and state the issues customers present

• Ability to concentrate – follow customer’s issues without distraction to resolution

• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response

• Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

• Ability to use a desktop computer system

• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer

• Excellent typing skills

• Demonstrates understanding of the Internet, website, and competitor websites

• Demonstrates an ability to successfully navigate websites

• Demonstrates a proficient knowledge of email applications

• Demonstrates an ability to learn in various media

• Ability to successfully adapt to changes in the work environment

Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment

• Ability to empathize with and prioritize customer needs

• Demonstrates interpersonal skills with a diverse customer base

• Demonstrates conflict resolution, negotiation, and de-escalation skills

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Ability to determine customer needs and provide appropriate solutions

• Maintain regular and reliable attendance, including the daily schedule as assigned

• Flexible with the working schedule; may be expected to work weekends, holidays, and events

• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

• Effective problem-solving skills including decision making, time management, and immediate prioritization of tasks as assigned

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Ability to quickly and effectively prioritize work time in various departments to meet the business needs

• Ability to maintain composure in highly escalated situations

• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

Qualifications Required

The minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.


Eligible and interested candidates fill out the online application form through our given link below. design images apply now button


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