Amazon is hiring for the Virtual Customer Service Associate | PERMANENT WORK FROM HOME | Any 10 + 2. Any graduate/ PG is eligible to apply Now


Amazon Recruitment Drive for Any 10+2, Graduate Freshers 2022  


This is informed to all the candidate who is jobseekers then have a great opportunity Amazon is announced for bulk-hiring for the position of Virtual Customer Service Associate those candidates who are waiting for work from home then apply now the link is available below.


NOTE: Before Filling out the Online Application form Read all the Mentioned Details Carefully and also share this position.



Company: Amazon 

Position: Virtual Technical Support 

Experience: 0-2 Years
  
Location: WORK FORM HOME

Salary: ₹ 4 LPA* Expected 

Qualification: 10 + 2. Any graduate/ PG is eligible to apply.

Batch: 2017 2018 2019 2020 2021 2022 




 Knowledge and Skills Required

Communication Skills:


• Excellent communication skills (written and verbal)


• Ability to communicate correctly and clearly with all customers


• Excellent documentation skills


• Good comprehension skills – ability to clearly understand and state the issues customers present


• Ability to concentrate – follow customer’s issues without distraction to resolution


• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response


• Work successfully in a team environment as well as independently


Computer Knowledge/Skills:


• Ability to use a desktop computer system


• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer


• Excellent typing skills


• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites


• Demonstrates an ability to successfully navigate websites


• Demonstrates a proficient knowledge of email applications


• Demonstrates an ability to learn in various media


• Ability to successfully adapt to changes in the work environment


Customer Focus:


• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment


• Ability to empathize with and prioritize customer needs


• Demonstrates interpersonal skills with a diverse customer base


• Demonstrates conflict resolution, negotiation, and de-escalation skills


• Demonstrates ownership to resolve challenging customer issues, escalating when necessary


• Ability to determine customer needs and provide appropriate solutions


• Maintain regular and reliable attendance, including the daily schedule as assigned


• Flexible with the working schedule; may be expected to work weekends, holidays, and events


• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season


Problem Solving Skills:


• Effective problem-solving skills including decision making, time management, and immediate prioritization of tasks as assigned


• Ability to approach problems logically and rationally


• Action oriented and self-disciplined


• Organized and detail-oriented


• Ability to quickly and effectively prioritize work time in various departments to meet the business needs


• Ability to maintain composure in highly escalated situations


• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.


Qualifications Required


The minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.



HOW TO APPLY FOR THIS WORK FROM JOBS?


Eligible and interested candidates fill out the online application form through our given link below.




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