Hey Job Seekers Amazon is hiring freshers 12th/Diploma/UG/PG any can apply, read this full post to understand the job description, Salary, Location, and Interview rounds.
|Salary||UP TO 10 LPA +|
|Position||5 Multiple Positions|
|Work Location||Permanent WORK FROM HOME|
|Work Experience||0- 5 YEARS|
- Graduate in any discipline.
- Ability to adhere to an SOP-driven process and execute high judgment actions and accuracy as per defined SOPs.
- Possesses excellent written and oral communication skills.
- Fluent in spoken and written English.
- Should be able to ‘dive deep’, identify the root cause of the issues, and work on potential solutions with team members/managers to fix them.
- Ability to use a desktop/Laptop, Familiarity with Windows OS, Microsoft Outlook and MS Office.
- A home environment free from background noise where you can connect to the internet and work on your deliverables.
- Familiarity with multiple browsers, multiple tabs, and window navigation.
- Existing high-speed cable, internet dongle, DSL, or fiber optic Internet (10 MBPS or better, with at least 100 GB data) from a reliable provider. Mobile internet does not qualify.
- Reliable phone carrier so associates can be contacted at all times.
- Power back up
- Proficient in MS Excel and other MS Office tools.
- Statistical knowledge of averages, trends, outliers, charting, etc. would be an advantage.
- Experience/ Knowledge of SQL and Macros, but not mandatory.
- Work experience in online retail operations or similar fields is a plus.
Positions Open At?
*Positions are based in the following states in India:
- Tamil Nadu
- Uttar Pradesh
- West Bengal
- Madhya Pradesh
Candidates residing at, or willing to relocate to these locations should apply
2. Customer Service Associate
Amazon Permanent Work From Home Jobs
Virtual Customer Service Associate
Virtual Customer Service (VCS) – It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and a work-like environment at the home location so that associates can deliver their best in terms of productivity and quality.
The minimum qualification is 10 + 2. Any graduate
Benefits: NSA, OT, Internet allowance, and Zeta Meal Card.
3. HR Contact Centre
- Any Graduate/Post Graduate can apply for this role.
- Any Freshers can apply, although, candidates with an experience of 1 or more years in the contact center, customer service, and human resources years will be preferred.
- The ability to handle customers is important.
- Strong communication skills in English are needed.
- Proficient in Microsoft Office or any other internet-based program.
4. Tron Associate
A AVOC associate is required to watch the video of the stowing activity in a fulfillment center, understand it thoroughly and make best use of the human judgement and available resources to indicate the activity captured in the video.
Roles and Responsibilities
- Systematically escalate problems or variance in the information to the relevant owners, teams, and managers according to the defined processes and standard
Understand performance metrics and process requirements to drive business results in a live environment
Analyze and detect exceptions
Meet predetermined and assigned productivity targets and quality standards within expected deadlines
Contribute to process changes to minimize handling time, increase work efficiency and improve the software tool that he/she shall be using
Bachelor’s degree with an excellent academic record.
0-24 months of work experience.
- Any Graduate can apply for this job.
- Any Freshers can apply for this role, although candidates with 0-10 years of experience will be preferred.
- Great hold of written and oral communication in English.
- You should know how to use Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
- A noise free space at home is a must.
- You should have good internet speed of at least 20 pbps or 100GB of data.
- You should have a reach of your phone all the time.
- Some backup in case of power cut off is required.
If you face any issues while applying do let us know in the comment section we will replly back ASAP