Deloitte is Hiring for Client Service Executives | Work From Office | Apply Now

Deloitte Recruitment 2023 for client service executive posts. All legible and interested candidates can apply. Further information about the Deloitte recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.

Job Description

You will be supporting Ad2Pro(Deloitte Digital Content Studios) Clients and the face of the company for our customers. You have a strong customer-centric focus and can quickly understand customer requirements and translate them into operational specs.

Responsibilities

• Single point contact for the client and the senior management for a specific shift
• Interface with clients frequently and maintain an excellent relationship with them
• Oversee and coordinate client-escalated operational issues
• Manage and oversee the effective dissemination of client information to operations teams
•  Ensure that the instruction from the client is disseminated across the shift
•  Responsible for quality and timely completion of work for the assigned accounts
•  Ensure that the instruction/feedback received from the client is disseminated
•  Ensure compliance across processes
•  Ensure that the feedback from the client and revision analysis are disseminated to the team members and tracked for improvements
• Timely flagging of issues to management

Skills

• Good communications skills both oral and written
• Ability to effectively communicate and interface with peers as well as mid/senior level management
• Ability to stay calm and work well under pressure
• Experience in voice support would be an advantage
• Willingness to work on a rotational basis
• Basic knowledge of Microsoft Word, Excel, and PowerPoint

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