This information is shared with all the candidates that Amazon (Work from Home job) is looking for for the post of VCS DEL Shipping and Delivery Support positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post online mode before the last date. The detailed process, eligibility criteria, and requirements are given below.
| Organization | Amazon |
| Location | (WORK FROM HOME) |
| Qualification | 12th/Diploma/UG/PG/PhD |
| Position | VCS DEL Shipping and Delivery Support |
| Salary | 4 LPA |
| Batches | 2015 2016 2017 2018 2019 2020 2021 2022 |
Summary of Responsibilities
– Effectively communicate in a clear and professional manner at all times
– Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
– Effectively manage sensitive cases by reporting up the escalation matrix
– Demonstrate excellent time-management skills
– Maintains or exceeds targeted performance metrics
– Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Qualitative Requirements
Graduation/10 +2 in any specialization from a recognized university.
Excellent communication skills (written and verbal) in the English language.
Ability to communicate correctly and clearly with all customers
Good comprehension skills – ability to clearly understand and state the issues customers present
Ability to concentrate – follow customer’s issues without distraction to resolution
Work successfully in a team environment as well as independently
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
Excellent typing skills
Demonstrates an ability to successfully navigate websites
Self-disciplined, detail-oriented, and willing to work night shifts
Team player, flexible per business requirement, ability to quickly learn & successfully adapt in a dynamic environment