American Express Recruitment for Customer Service Analyst

American Express Recruitment for Customer Service Analyst. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

American Express Recruitment role?

• Managing and processing New Commercial Client and Card Member applications for EMEA & US market
• Servicing Clients through Emails or Inbound & Outbound calls
• Ensure established compliance measures are met when completing set up and maintenance of accounts.
• Performing appropriate checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements
• Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received
• Manage the “end to end” journey of a commercial setup and Card Member
• Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment
• Document necessary account information and offer solutions that benefit the customer and our business
• Maintain acceptable performance standards, including effectiveness, efficiency, and quality

 American Express Recruitment Minimum Qualifications

• Applicant must be a Graduate
• Enterprise Leadership Behaviors
• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage 
• Demonstrated ability to work independently in a fast paced, structured, high-volume environment with minimal supervision.
• Proven negotiation/problem solving skills with internal and external clients
• Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy

American Express Recruitment Preferred Qualifications

• Must possess strong planning and organizational skills
• Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management
• Must be flexible to work in a 24hr environment, weekends (depending on business needs)

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American Express Recruitment Important Links

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