Sutherland off campus drive is recruiting candidates for the Associate – Customer Service position. Candidates who completed graduation in High school/ Bachelor’s degree are eligible can apply for this job. The required details such as the agenda, eligibility, procedure, and application process are provided below.
Sutherland Off Campus Drive Details:-
|Associate Customer Service
|work from home
|4 LPA (Expected)
|10th 12th Diploma UG PG
Sutherland Job Description:
Consultants in this role get to: Strengthen relationships:
Support general billing inquiries.
Access customer records and verify customer account information.
Identify potential customer needs and recommend solutions.
Place follow-up calls to customers to ensure their needs are met efficiently.
Develop problem-solving abilities: Access customer databases, knowledge resources, and technical applications to determine root causes and resolutions.
Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations.
Schedule a technician visit when needed.
Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates, and product cross-training.
Our most successful candidates have: –
High School diploma or equivalent –
Basic PC keyboarding skills;
Microsoft Office experience (Outlook, Word, Excel) –
Direct client contacts technical support experience –
Excellent verbal and written communication skills –
Strong problem-diagnosis and problem-solving skills –
Multi-tasking skills showcased using several applications –
Experience working with CRM applications (preferred) –
Ability to be goals oriented –
Strong communication skills and ability to express ideas clearly –
To work from home you must have a 2.0 GHz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space, a Sound card, Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise-canceling microphone
How to apply for this Position?
Eligible and interested candidates fill out the online application form through our given link below.
|CHECK OUT SARKARI JOB UPDATES
|FOLLOW US ON INSTAGRAM
|JOIN US ON TELEGRAMS
|JOIN US ON LINKEDIN
|JOIN OUR YOUTUBE CHANNEL