Amazon Recruitment SEPO Team Apply now

Amazon off-campus drive for SEPO Team – Shopping Experience Protection Operations in Hyderabad. All the candidates who completed their Any Graduation are eligible to apply for this job role. Follow below for more details and apply link.

Job Responsibilities

This includes, but is not limited to:
• Researches and evaluates facts surrounding seller transactions
• Takes appropriate action on investigated transactions based on established standard operating procedures and tools
• Documents their actions by providing detailed annotations
• Communicates with external customers via phone or email during the investigation process
• Communicates with internal customers and peers in person, via email, annotations, and phone during and following the investigation process
• Understand the issue and make the best use of the available resources to resolve it
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
• Communicate with internal and external stakeholders
• Understand performance metrics to create an analysis for driving business goals
• Meet predetermined and assigned productivity targets and quality standards

Basic qualifications

• Education Qualification: Graduate in any discipline
• Work Experience: 0 to 5 years
• Communication Skills- Excellent communication skills (written and spoken) in the English language
• Ability to handle and interpret large sets of data
• Demonstrated ability to work in a team in a very dynamic environment

Preferred Qualifications

• Demonstrated problem-solving and analytical skills
• Proven ability to work productively and efficiently in an independent setting
• Proven ability to clearly communicate with managers and associates at all levels
• Global perspective and a solid understanding of business objectives
• Excellent attention to detail and work with the highest level of accuracy

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